Shipping policy

Orders require processing time before shipment. Processing time is separate from the shipping/transit time selected at checkout.

Once your order ships, you will receive tracking information using the email or contact information provided with your order.

Customers are responsible for providing a complete and accurate shipping address. Lulu’s Hair Extensions is not responsible for delays, lost packages, or delivery issues resulting from incorrect or incomplete information provided by the customer.

Carrier delays, weather conditions, holidays, and other circumstances outside our control may affect estimated delivery dates.

Please note: Estimated shipping and delivery dates are not guaranteed.